Every visitor rings the video doorbell at your front entrance and holds a photo ID up to the camera. The front office sees who's there, the visit is logged with their photo, ID, and time, and anyone on a list your district approves, such as a trespass, custody, or court order, never gets buzzed in. The door stays locked, and the office, SRO, and our analysts are alerted.
It uses the video doorbell at your secured vestibule, so visitors don't need an app and staff don't need to leave the office.
Front entrance · doorbell camera · what the front office sees (example)
Ring
The visitor presses the video doorbell. The front office sees and talks with them on a desk screen or phone.
Show ID
They hold a driver's license or photo ID up to the camera, and the image is captured with the visit.
Check
Staff confirm the face matches the ID and the reason for the visit. A match to a district-approved list raises an alert.
Enter or alert
Approved visitors are buzzed in and logged. If someone shouldn't be there, the door stays locked and the SRO is alerted.
Every visit, on the record
A visitor log you can actually trust.
Every visit logged
Photo, ID image, date, time, and who let them in, searchable when you need to know who was in the building.
Watchlist alerts
People under a trespass, custody, or court order the district has on file are flagged at the door, before it opens.
The door stays locked
Nobody gets in on a guess. A flagged visitor is handled outside a locked door, not in the front office.
A second set of eyes
Steadfast analysts back up the front office on alerts, and follow a flagged visitor on camera if they move around the building.
Every entrance, not just the front
Doorbells at side, staff, and delivery entrances follow the same rules, so there's no unwatched way in.
Answer from anywhere
Staff can see and talk with a visitor from a phone, so the door is covered even when the front desk isn't.
Privacy at the front door
ID checks with clear rules.
How visitor data is handled
ID images and visit records belong to the district
Kept only as long as your retention policy says, then deleted
Used only for the visitor log and safety alerts
Every search of the log is recorded for audit
Who gets flagged
Only people on a list your district approves, such as a trespass, custody, or court order
Face matching is optional and off unless your district turns it on
A person confirms every match before anyone acts
Students and staff aren't scanned or tracked
At the entrances
Front-entry scenarios.
9:40 AMFront vestibule
A barred visitor at the front door
DetectThe visitor check or a watchlist match flags a trespass order.
VerifyThe analyst compares the live image with the order on file.
RespondThe door stays locked. The office and SRO are alerted.
Visitor ID checkWatchlist match*Video intercom
11:20 AMRoom 214
A teacher presses the panic button
DetectA classroom panic button is pressed.
VerifyThe analyst pulls up every camera near room 214.
RespondLockdown runs per your plan, and 911 hears what the cameras show.
Panic buttonLockdown911 handoff
1:40 PMGym side door
An exterior door propped open
DetectA door has been held open for more than 60 seconds.
VerifyThe analyst checks who is there and why.
RespondThe office closes it. Repeat patterns go in the weekly report.
Door sensorAccess control
*Weapon detection is a specialist add-on on supported cameras. Watchlist matching is optional and limited to people your district approves. Times are examples.
Questions
Visitor ID FAQ.
Built on Verkada and Ubiquiti UniFi video intercoms, doorbells, and access control. If your entrances already have video doorbells, we'll check during your assessment whether they can be used.
How does visitor ID work at the front door?
The visitor rings the video doorbell at your secured entrance and holds a photo ID up to the camera. Front office staff see and talk with them, confirm the face matches the ID and the reason for the visit, then buzz them in. The visit is logged with the photo, the ID image, and the time.
What happens if someone on a watchlist shows up?
The door stays locked. The front office, SRO, and Steadfast analysts are alerted with the photo and the order on file, and the situation is handled outside a locked door. Analysts can follow the person on camera if they move around the building.
Do we need a kiosk or a visitor app?
No. Visitor ID uses the video doorbell or intercom at your entrance, so visitors don't need an app and staff can answer from a desk screen or a phone. If your entrances already have video doorbells, we'll check during your assessment whether they can be used.
Who owns the video and data?
Your district does. Footage, plate reads, sensor data, and logs belong to the district and are kept only as long as your policy says. Every video view and search is logged for audit.
Do you use facial recognition?
Only if your district chooses to. Face matching is optional and only compares against a watchlist your district approves, such as people under a trespass or court order, where state law and district policy allow it. An analyst verifies every match.
Free guide for K-12 leaders
Protected before the first bell, and after.
Our free guide to proactive campus safety, with a letter from our founders, stories from a Steadfast campus, and tools you can use with your team this week.
